Lead time refers to the time it takes to dispatch your order from the date it was confirmed by your retailer. Delays in materials or increased demand can affect timings. Our current estimated lead times are:

• American Collection – 2-3 weeks
• Australian Collection – Within 48 hours

You can find our recommended retail pricing for our standard products in the pricelist section of our brochures. You can also reach out to a Timberline retailer in your area.

Yes we can. Every one of our products is made to order, allowing us to help make your dream bathroom a reality through a range of sizes, details, and designs. If you have some creative ideas or a tricky bathroom layout, please speak to the staff in a retail store near you or send us and enquiry.

You can find Timberline products in a wide range of American retail stores. To find one near you, simply type your zip code into our store finder for a list of nearby retailers. Feel free to give them a call and find out if the product that you’re looking for is available to view.

No, please reach out to the retail store your product was purchased from. We’ll work with them to resolve this in the quickest way for you.