Got a question? Check out our frequently asked questions below.
Frequenty Asked Questions
We’re here to help
We want you to be confident that Timberline is the right partner to help you reshape your bathroom. Explore our FAQs to learn more. If you can’t find an answer, contact our helpful team for more information.
Orders and Products
Lead time refers to the time it takes to dispatch your order from the date it was confirmed by your retailer. Delays in materials or increased demand can affect timings. Our current estimated lead times are:
- American Collection – 2-3 weeks
- Australian Collection – Within 48 hours
You can find our recommended retail pricing for our standard products in the pricelist section of our brochures. You can also reach out to a Timberline retailer in your area.
Yes we can. Every one of our products is made to order, allowing us to help make your dream bathroom a reality through a range of sizes, details, and designs. If you have some creative ideas or a tricky bathroom layout, please speak to the staff in a retail store near you or send us and enquiry.
You can find Timberline products in a wide range of American retail stores. To find one near you, simply type your zip code into our store finder for a list of nearby retailers. Feel free to give them a call and find out if the product that you’re looking for is available to view.