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FAQs

Got a question? Check out our frequently asked questions below.

Got a question? Check out our frequently asked questions below.

Frequenty Asked Questions

We’re here to help

We want you to be confident that Timberline is the right partner to help you reshape your bathroom. Explore our FAQs to learn more. If you can’t find an answer, contact our helpful team for more information.

Orders and Products
What does current lead time mean?

Lead time refers to the time it takes to dispatch your order from the date it was confirmed by your retailer. Delays in materials or increased demand can affect timings. Our current estimated lead times are:

  • American Collection – 2-3 weeks
  • Australian Collection – Within 48 hours
Where can I find pricing for Timberline cabinets?

You can find our recommended retail pricing for our standard products in the pricelist section of our brochures. You can also reach out to a Timberline retailer in your area.

Can you customize my cabinet to my specifications?

Yes we can. Every one of our products is made to order, allowing us to help make your dream bathroom a reality through a range of sizes, details, and designs. If you have some creative ideas or a tricky bathroom layout, please speak to the staff in a retail store near you or send us and enquiry.

What showroom can I visit to see Timberline products?

You can find Timberline products in a wide range of American retail stores. To find one near you, simply type your zip code into our store finder for a list of nearby retailers. Feel free to give them a call and find out if the product that you’re looking for is available to view.

I noticed my product is damaged, should I still install it?

No, please reach out to the retail store your product was purchased from. We’ll work with them to resolve this in the quickest way for you.

Shop The Range

Explore our full collection of bathroom furniture.

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